CareerCompass Australia

Terms and Conditions

Welcome to CareerCompass Australia! These Terms and Conditions ("Terms") govern your use of the CareerCompass Australia website (the "Website") and the services we provide, including career coaching, interview preparation, resume and cover letter writing, and related services (collectively, the "Services"). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

1. Acceptance of Terms

By using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy, which is incorporated herein by reference. We may modify these Terms at any time, and such modifications will be effective immediately upon posting the updated Terms on the Website. Your continued use of the Website or Services after such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

2. Services Provided

CareerCompass Australia provides a range of career-related services designed to assist individuals in achieving their career goals. These Services may include, but are not limited to:

We strive to provide high-quality Services, but we do not guarantee specific outcomes, such as securing a job or achieving a particular salary level. The results of using our Services depend on various factors, including your skills, experience, effort, and market conditions.

3. User Accounts

To access certain features of our Website and Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account. CareerCompass Australia will not be liable for any loss or damage arising from your failure to protect your account information.

You must provide accurate and complete information when creating your account. You agree not to create multiple accounts or use false identities. We reserve the right to suspend or terminate your account if we believe you have violated these Terms.

4. Payment and Fees

Certain Services offered by CareerCompass Australia may require payment of fees. You agree to pay all applicable fees for the Services you purchase. We accept various payment methods, as indicated on our Website. All fees are stated in Australian Dollars (AUD) unless otherwise specified.

Payment terms are outlined at the point of purchase. You are responsible for ensuring that your payment information is accurate and up-to-date. Failure to pay fees may result in suspension or termination of your access to the Services.

Refund policies vary depending on the specific Service. Please refer to the specific terms and conditions associated with each Service for details on refunds. Generally, refunds are considered on a case-by-case basis, and we reserve the right to deny refunds if we believe the request is unreasonable or if the Services have already been substantially provided.

CareerCompass Australia reserves the right to change its fees and payment terms at any time. Notice of such changes will be provided on the Website or directly to affected users.

5. Intellectual Property

The content on our Website and the materials provided as part of our Services, including text, graphics, logos, images, and software, are protected by copyright and other intellectual property laws. These materials are owned by or licensed to CareerCompass Australia.

You may not reproduce, distribute, modify, or create derivative works of any content on our Website or materials provided as part of our Services without our express written consent. You may use the materials for your personal, non-commercial use in connection with the Services you have purchased.

6. User Content

You may be able to submit content to our Website, such as testimonials or blog comments. By submitting content, you grant CareerCompass Australia a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute your content in connection with our Website and Services. You represent and warrant that you have the right to grant this license and that your content does not infringe the intellectual property rights of any third party.

We reserve the right to remove any user content that violates these Terms or that we deem inappropriate, offensive, or harmful.

7. Limitation of Liability

To the fullest extent permitted by law, CareerCompass Australia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Website or Services. This limitation of liability applies regardless of the legal theory on which the claim is based, including contract, tort, negligence, strict liability, or any other theory.

In no event shall CareerCompass Australia's total liability to you for all claims arising out of or relating to these Terms or your use of the Website or Services exceed the amount you paid to us for the Services in the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

The Website and Services are provided on an "as is" and "as available" basis. CareerCompass Australia makes no warranties, express or implied, regarding the Website or Services, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website or Services will be uninterrupted, error-free, or free of viruses or other harmful components.

We make no representations or warranties about the accuracy, completeness, or reliability of the information provided on the Website or through the Services. Your use of the Website and Services is at your own risk.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of laws principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in Victoria, Australia, and you consent to the jurisdiction of such courts.

10. Contact Information

If you have any questions about these Terms, please contact us at:

CareerCompass Australia
Level 10, 500 Collins Street
Melbourne VIC 3000
Phone: (03) 9021 0000
Email: support@careercompass.com.au

11. Modifications to Terms

CareerCompass Australia reserves the right to modify these Terms at any time. We will post the updated Terms on our website and indicate the date of the latest revision. It is your responsibility to review these Terms periodically for any changes. Your continued use of our website or services after any modifications constitutes your acceptance of the revised Terms.

12. Termination

CareerCompass Australia may terminate your access to the Website and Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Website and Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Third-Party Links

Our Website may contain links to third-party websites or resources that are not owned or controlled by CareerCompass Australia. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or resources. You acknowledge and agree that CareerCompass Australia shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or resources.